Good-Battery can charge normally however, you may notice reduced operating time because long-term battery life is decreasing.įair-Battery can charge normally however, it is near the end of its usable life. NOTE: Battery health information is available only if a Dell battery is attached to your laptop.Įxcellent-Battery is operating at maximum capacity.

Check contacts, power plug, and cables.

Consider battery replacement for longer operating hours on battery.ĮPSA: Battery - The battery cannot provide sufficient power.

See the Dell knowledge base article How to Troubleshoot Dell Laptop Battery Issues.

See the Dell knowledge base article How to improve the performance of a Dell laptop battery.

The battery charges but may experience shorter operating hours.

Ensure that the battery is installed correctly.įor laptops with a nonremovable battery, contact Dell Technical Support for repair options.ĮPSA: Battery -The battery is reaching the end of its usable life.

Table 1: SupportAssist or ePSA preboot diagnostic test error codes.ĮPSA: Battery - The battery is not installed.

You may be prompted to install or update the SupportAssist program, if so, follow the prompts.įigure 3: Animated screenshot of battery health status in ePSA Preboot System Assessment diagnostics.

Dell also offers an online diagnostics test, go to the Online Battery Diagnostics page.

Dell 7420 drivers